Service Procedure
1. Access Complaint Service
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Contact Center : 021-5083-8899
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Email : customer.care@aggi.co.id
2. Insured data
the insured prepares a member card / insurance policy and other documents
3. Forms / Documents
Submit your claim through the nearest Customer Care / Branch
4. Claim process
Officers will check documents / conduct surveys
5. Follow up
Insurance follows up on claim submissions
