Complaint Handling Publication
PT. Arthagraha General Insurance is committed to serving customers wholeheartedly, including as a form of social responsibility to customers. In its implementation, apart from serving customer complaints which refer to Intra Asia's internal procedures, it is also based on regulations issued by the OJK regarding consumer complaint services, namely SEOJK No. 17/SEOJK.07/2018 concerning Guidelines for Implementing Consumer Complaint Services in the Financial Services Sector.
